How can I change my nickname?

You can change your nickname in the Profile tab by tapping on the Pencil icon.

Secure Your Progress: Connect Your Account Today!

To keep your progress safe, we strongly recommend linking your game account to your Apple or Google account. Simply head to Settings an...

How to Restore Your Game Progress

To successfully restore your game progress from iCloud (for iOS) or Android Cloud, make sure you've saved it to the cloud beforehand. Cloud ...

Can I Use Multiple In-Game Accounts on a Single Device?

🚫 No, this is not possible. 🚫To play using multiple accounts, you will need separate devices for each account. Attempting to log in w...

Can I sell, buy, trade, share, give away my account?

No, you cannot. Your account is personal to you, and you may not rent, lease, sell, trade, gift, bequeath, or otherwise transfer it to ...

How to reset my progress and start over

Simply reinstall the game and do not choose the option to restore your previous progress. Important! Purchases from your old accou...

Someone is playing, using my account!

If you started to notice unusual changes in the game, it is possible that someone else who has access to your device (it can be even a frien...

Clear or Reset the Google Play Store App Cache and Data

If you're encountering a "Flow for SKU" error or another issue preventing you from playing, we recommend clearing or resetting the Google Pl...

Report Inappropriate Nicknames

If you come across a nickname that goes against our guidelines, you can report it to us by sending us an email. 📧To make it easier, yo...

What's ZeptoLab's position on players using emulators for Bullet Echo on PC?

We do not mind players who play on PC using emulators. However, there is one important point - we have not supported and do not support emul...

Bullet Echo India: Progress Transfer From BE to BEI

Bullet Echo India: Progress Transfer From BE to BEIIn this article, you can find an explanation of how the migration will work for you! ...

Bullet Echo India: Migration Details

Bullet Echo India: Migration DetailsDuring the migration, all account progress will be transferred, including currencies, heroes, gears, med...

NEW OPTION TO SAVE PROGRESS!

Saving your account will become much easier by linking it to your Google/Apple account! All thanks to our new authorization system, coming s...