1. Please make sure you have downloaded the game from Google Play Market. We cannot guarantee a smooth performance if you have downloaded the game from other sources.
2. Make sure that you have the latest official game and OS versions. Navigate to Settings to check if an update is available for the OS. Go to the Google Play Market and check if there is an update available for the game itself.
3. Make sure your device has enough free space. You can free some space by removing unnecessary apps.
4. Close all the apps that are running in the background. Clear the cache and reload your device (turn it off and on again).
- Check if your device meets minimal requirements.
- We cannot guarantee a smooth performance if you are running multiple copies of the game simultaneously/using any kind of emulator/using unofficial system or game version.
- Make sure that your connection is fast and stable, and your device works consistently without problems.
If nothing else works - contact us, we'll try to help.
2. Make sure that you have the latest official game and OS versions. Navigate to Settings to check if an update is available for the OS. Go to the Google Play Market and check if there is an update available for the game itself.
3. Make sure your device has enough free space. You can free some space by removing unnecessary apps.
4. Close all the apps that are running in the background. Clear the cache and reload your device (turn it off and on again).
- Check if your device meets minimal requirements.
- We cannot guarantee a smooth performance if you are running multiple copies of the game simultaneously/using any kind of emulator/using unofficial system or game version.
- Make sure that your connection is fast and stable, and your device works consistently without problems.
If nothing else works - contact us, we'll try to help.