If you started to notice unusual changes in the game, it is possible that someone else who has access to your device (a friend or a family member) is playing under your account. Another possibility is that you have logged into your account using someone else's device and forgotten to log out.

Your dungeon can only be accessed from other devices if you have shared your Apple/Google Play/Windows account information. ZeptoLab staff will never ask you for your password so do not share this information with anyone.

In order to secure your account:
- Do not reveal password associated with your Apple/Google Play/Windows account.
- Never give your full in-game ID (i.e. Smith#12345) to anyone except our Support Team.
- Do not attempt to trade your account with other players.
- Do not buy orbs from external websites.
We STRONGLY recommend you to change the password from your Apple/Google Play/Windows account.