What is a shield?

After somebody broke into your dungeon, you get a shield for 45 minutes, during which you are not shown in matchmaking and nobody can attack...

I was attacked while being under shield

You cannot be attacked when the shield is active. Most likely, notifications just came late, after someone attacked you and the shield was t...

Can I be attacked while I'm online?

No, you can only be attacked while you are offline. You will not be attacked the first minutes after you went offline to eliminate the possi...

How to return the stolen gem?

1. Retrieve it yourselfFrom your dungeon, open Defense Logs (dagger icon), find the player who has stolen your gem and tap "Retrieve&qu...

What is Retrieve?

Retrieve button only pops up when somebody steals one of your gems. You can then try to return it from the Defense Logs. You only get one ch...

What is Revenge?

When somebody attacks you, you can perform a revenge attack on them from the Defense Logs. Unlike retrieve attacks, revenge attacks are real...

Revenge button is missing sometimes in the Defense Logs

This is not a bug. The button disappears when a player that you have previously found in matchmaking and attacked makes a revenge attack on ...

How to make friends with other players?

1. Connect to FacebookIf you have Facebook friends who play KoT, you can all connect your game profiles to Facebook to see each other in Ret...

How to request friends' help?

1. If you fail to retrieve your stolen gem, you will automatically show up in the Retrieve Logs of your friends and guildmates and...

Can I steal from a specific person?

No, the matchmaking system is random, so you cannot choose whom to attack. However, you can perform revenge attacks on players who have raid...

I have noticed an inappropriate nickname/guild name

You can report on the player by tapping on exclamation mark icon next to their nickname and select a reason ("Inappropriate name" ...

Some of my resources have disappeared. What happened?

We have all been in the situation when resources seem scarcer than they ought to, but please keep in mind that they cannot disappear by them...

I am no longer able to watch ads

You can only watch a limited number of ads to get lockpicks, otherwise, this feature would have been overpowered. They will start showing up...

I keep having the same opponents in matchmaking and come across fake dungeons

Matchmaking system finds people that are approximately on the same level as you are (+/- 5 levels). All players above level 51 are treated l...

I’ve been attacked too often. What can I do?

Every time you go offline your dungeon appears in the Attack mode and other players may find and raid it. There must be something about your...

How can I find more golden gems?

In order to find a dungeon with golden or big gems, you need to be in the right place at the right time. Each dungeon in Attack mode can onl...