Account progress on Android

🤖Android You can save and sync your Android account in Google Play. Easy-peasy! If your device doesn't have Google services installed, then...

How do I restore my progress?

To restore your game progress from the iCloud or Android Cloud, first, you need to save it there. You can turn the cloud synchronization on ...

Clear or reset Google Play Store app cache and data

If you've stumbled upon a "Flow for Sku" issue, or something is not letting you play, we advise clearing or resetting the Google Play Store ...

Can I change my character name?

You should choose your nickname at account registration with all seriousness as it will stay with the account for a long time. Currently, it...

Can I create multiple C.A.T.S. accounts on one device?

No, unfortunately, you cannot. In order to use multiple C.A.T.S. accounts simultaneously, you will need multiple devices.Plea...

Account progress on Apple Devices

🍎iOS You can save and sync your iOS account in iCloud. Easy-peasy! How to save progress1. Start the game and open the game settings.2. If t...

Can I play on one C.A.T.S. account using devices with different OS (iOS, Android, etc.)?

Currently, for some users, it is not possible to play on different platforms.We are working on the most comfortable way to synchronize your ...

How to turn the notifications on/off? (iOS)

If you are on iOS 7 and higher:Settings > Notifications > C.A.T.S.: Crash Arena Turbo Stars > Allow Notifications ON/OFF If y...

How to turn the notifications on/off? (Android)

If you use Android 4.1 and higher:Settings > Device > Application Manager > C.A.T.S. > Show Notifications ON/OFFIf you use ...

Someone is playing under my account!

If you started to notice unusual changes in the game, it is possible that someone else who has access to your device (it can be even a frien...

Report Inappropriate Nicknames

If you come across a nickname that goes against our guidelines, you can report it to us by sending an email to badnickname@zeptolab.com 📧To...

Why wasn’t I able to activate my promo code?

If you are sure that you have entered the promo code correctly, then the only reason why it failed to get activated is that the activation ...

Can my time zone be changed? / The time my Championship round ends is inconvenient to me.

A player's time zone is determined by his/her location at the time of account registration. There are several major time zones and the round...

How can I start the game from scratch?

If you want to start from scratch, simply reinstall the game and you will start it from the very beginning. After completing the tutorial, n...

I turned 16 already. Сan my age be changed in the game?

Sorry, it can’t. It’s all about a new change in the policy of privacy (GDPR), which came into effect in May 2018. In connection with the new...

How do I get a redeem code?

We give redeem codes during our streams on YouTube:https://www.youtube.com/channel/UCiqVQSqb28krE7vc4B2QtPw Please note that the Suppor...

My ID changed in the in-game Settings!

If you noticed a change in your usual "Nickname#12345" format in the game settings, then don't worry - it's meant to be like that!Now your i...

Can I sell, buy, trade, share, give away my account?

No, you cannot. Your Account is personal to you, and you may not rent, lease, sell, trade, gift, bequeath, or otherwise transfer it to anyon...