My game is crashing

Some Android players may experience a crash issue, and our development team is already working on a fix. Please do not reinstall the game as...

I keep losing connection

Please make sure that you are connected to a stable network, whether it is Wi-Fi or mobile data (3G/4G/5G). Even if the connection bars...

My game crashes or won't load (iOS)

1. Please make sure that you have the latest iOS version. Go to Settings > General > Software and check if an update is available. C.A...

My game crashes or won't load (Android)

1. Please make sure you have downloaded the game from Google Play Store. We cannot guarantee a smooth performance if you have downloaded the...

Why can't I update the game?

After the maintenance period is over, you'll see a pop-up asking you to update the game in order to continue playing. Please press the "Upda...

Why was I defeated in the battle when the game crashed?

Unfortunately, at the moment the system automatically considers any disconnection and exit from the battle as a defeat. This is done in orde...