Why do I keep losing connection?
Please make sure that you are connected to a steady network, whether it is Wi-Fi or mobile data (3G/4G). Even if connection bars are full, i...
My game crashes or won't load (iOS)
1. Please make sure that you have the latest iOS version. Navigate to Settings > General > Software and check if an update is availabl...
My game crashes or won't load (Android)
1. Please make sure you have downloaded the game from Google Play Store. We cannot guarantee a smooth performance if you have downloaded the...
What is the server maintenance?
If you see the "Server under maintenance," message, it means that we are updating game servers to provide you with the best gaming...
Why can't I update the game?
After the maintenance period is over, you'll see a pop-up requesting that you update the game to continue playing. Please press the "Up...
Why did I get defeated in the battle when the game crashed?
Unfortunately, at the moment the system automatically considers each disconnection and exit from the battle as a defeat. This is done in ord...
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