Performance
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My game is crashing
Some Android players may experience a crash issue, and our Development Team is already working on fixing it. Please do not reinstall the gam...
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I keep losing connection
Please ensure that you are connected to a steady network, whether it is Wi-Fi or mobile data (3G/4G/5G). Even if connection bars are fu...
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My game crashes or won't load (iOS)
1. Please make sure that you have the latest iOS version. Navigate to Settings > General > Software and check if an update is availabl...
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My game crashes or won't load (Android)
1. Please make sure you have downloaded the game from Google Play Store. We cannot guarantee a smooth performance if you have downloaded the...
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Why can't I update the game?
After the maintenance period is over, you'll see a pop-up requesting that you update the game to continue playing. Please press the "Update"...
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Why did I get defeated in the battle when the game crashed?
Unfortunately, at the moment the system automatically considers each disconnection and exit from the battle as a defeat. This is done in ord...