Hi, how can we help you?
How do I restore my progress?
Account
How can I save my progress?
What are crypto chips?
Beginner's guide
Can I use multiple in-game accounts to play on a single device?
How can I unlock and upgrade heroes?
Gear
Gameplay
Star Pass + Seasons | Update 4.8
Bravery Road | 4.7
Available Payment Methods
More
Syndicate needs you! What is the Syndicate and how to join?
Workout: what can YOU do for your Syndicate?
SYNDICATE AND DRONES | How can I get my first Drone?
What main resources types exist in the game? What are they for?
What the chests are for, and how can I get them?
Shooting and the field of view
Movement
Items and upgrades
How can I change my nickname?
The items I bought were not delivered! (Android)
How can I disable or enable in-app purchases? (Android)
The items I bought were not delivered! (iOS)
Can I play Bullet Echo without the Internet?
I've lost connection during the match. Will I get my rewards?
Why can't I update the game?
Bullet Echo Official community & social channels
Found a mistake in the texts in the game?
Privacy Policy
I want to delete my account
Terms & Conditions
Need more help?