The items I bought were not delivered! (Android)

In most cases, this is simply a matter of slow delivery. If you have not received your items at once, just wait a couple of hours (up to 24 ...

How can I disable or enable in-app purchases? (Android)

Follow the detailed instructions on how to disable or enable in-app purchases here:https://support.google.com/googleplay/answer/1626831?hl=e...

The items I bought were not delivered! (iOS)

In most cases, this is simply a matter of slow delivery. If you have not received your items at once, just wait a couple of hours (up to 24 ...

How can I disable or enable in-app purchases? (iOS)

Follow the detailed instructions on how to disable or enable in-app purchases here:https://support.apple.com/en-us/HT204396

How can I check my purchase history?

You can check your purchase history here:on Android - https://support.google.com/googleplay/answer/2850369?hl=en on iOS - https://support.ap...

Can I buy something outside the official in-game store?

Only the in-game store allows players to legally make authorized purchases. We are not responsible for any purchases that are made outside t...

Can I make a refund?

According to our Terms and Conditions (https://www.zeptolab.com/terms), all purchases in the game are final and can't be refunded. You are r...