Can I play Bullet Echo without the Internet?

No. Bullet Echo is a multiplayer game, and it requires a steady connection with the server.

I've lost connection during the match. Will I get my rewards?

Yes, you will get your rewards after the end of the match once your connection is restored.

Why can't I update the game?

After the maintenance period is over, you'll see a pop-up requesting that you update the game to continue playing. Please press the "Up...

Why do I keep losing connection?

Please make sure that you are connected to a steady network, whether it is Wi-Fi or mobile data (3G/4G). Even if connection bars are full, i...

My game crashes or won't load (Android)

1. Please make sure you have downloaded the game from Google Play store. We cannot guarantee a smooth performance if you have downloaded the...

My game crashes or won't load (iOS)

1. Please make sure that you have the latest iOS version. Navigate to Settings > General > Software and check if an update is availabl...